Subscribe & Save Questions
How do I cancel my subscription?
Before you cancel, remember, your subscription is flexible! You can add or remove products, change your delivery date, or adjust your delivery frequency at any time. If you’d still like to cancel, here’s how to do it:. Log in to your accountGo to “My
How do I update my Subscribe & Save payment method?
Need to update your subscription payment details? No problem, you can easily manage your payment methods right from your account!. Log in to your accountGo to “My Account” and select “Manage your Subscription.”. Access your subscription settingsYou’l
How to add/remove an item on a Subscribe & Save order?
Managing your subscription items is quick and simple! You can add, swap, or remove products directly from your account whenever you need. Log in to your accountGo to “My Account” and select “Scheduled Orders". Choose your subscriptionFind the subscri
Subscribe & Save Order Cancelation Policy
This policy outlines the procedures and guidelines for managing Subscribe & Save orders. Please review it carefully to ensure a smooth experience with your subscription. By placing a Subscribe & Save order, you agree to the terms and conditions descr
Can I change the frequency of my subscription?
Absolutely! You can easily adjust how often your subscription renews to best fit your needs!. Here’s how:. Open your subscription optionsLocate the subscription you want to update, then click the More button. This will open additional options for you
My subscription order failed, what do I do?
Sometimes subscription payments don’t go through successfully, but don’t worry, it’s usually an easy fix!. Common reasons for a failed subscription order:. When this happens, you’ll usually receive an email notification letting you know that your pay
Can points be used on Subscribe & Save orders?
Unfortunately, points can’t be applied to Subscribe & Save orders since these orders are processed automatically. However, the good news is, you’ll still earn points on every Subscribe & Save shipment! 🎉Those points can then be used toward future on
How do I resume my subscription once I’ve paused it?
Resuming your paused subscription is quick and easy, just follow these steps:. Here’s how:. Locate your paused subscriptionFind the subscription you’d like to reactivate. Click “More”This will open a list of available actions for that subscription. S
How can I reprocess a failed Subscribe & Save order?
If your Subscribe & Save order didn’t go through, don’t worry, it’s easy to reprocess it manually!. Here’s how:. Find your subscriptionLocate the subscription that failed to process. Click “Get Now”Select the Get Now button to trigger your order manu
How can I stop auto-shipping subscriptions?
If you’d like to stop your subscription from auto-shipping, you can easily cancel it right from your account. 💡 Before you cancel. Did you know you can adjust your subscription instead of canceling it completely?You can:. Pause your subscription tem