Why was I charged for a subscription order?Updated an hour ago
We're sorry for the surprise, and we're here to help! When you choose Subscribe & Save, your order repeats automatically on the schedule you picked (for example every month or every 3 months), and each delivery is charged when it's processed. We email you a reminder before every order.
Once an order is being prepared (within 2 days of your order date), it can't be canceled and will ship. But don't worry, here's what we can do:
- Stop future orders: you can cancel, pause or skip anytime from your account at barilife.com/a/account/subscriptions, or we can do it for you.
- Return the order: once it arrives, you can return it within 30 days of receiving it through our Returns Center (the return shipping cost is deducted from your refund).
Email us at [email protected] or chat with us with your order number, and our team will help you right away.