How can I stop auto-shipping subscriptions?Updated 7 days ago

If you’d like to stop your subscription from auto-shipping, you can easily cancel it right from your account.

💡 Before you cancel

Did you know you can adjust your subscription instead of canceling it completely?
You can:

• Pause your subscription temporarily

• Change your delivery frequency to receive products less often

• Swap or remove products in your order

These options help you stay in control, without losing your subscriber benefits!

If you still prefer to cancel, follow the steps below.

🧭 How to cancel your subscription

1. Log in to your account
   Go to “My Account” and select “Manage your Subscription.”

2. Find your subscription
   Locate the subscription you want to stop.

3. Click “More”
   This will open additional options for your subscription.

4. Select “Cancel”
   Click Cancel and confirm when prompted.
   Once confirmed, your subscription will no longer renew or auto-ship.

⚠️ Important notes

• If your subscription has not processed at least one order yet, the system won’t allow you to cancel it.
  You’ll need to wait until your first order has been processed before you can cancel future shipments.

💬 Need more help?

If you run into any issues or want assistance adjusting your plan, our support team is happy to help. Contact us via email or live chat anytime!