Delivery & Orders Questions
When will my order ship?
We do our best to ship your order as quickly as possible so you can start enjoying your Bari Life products right away. Same-Day Shipping Standard. Orders placed before 12:00 pm Eastern Time, Monday–Friday will typically ship the same day. Exceptions.
I need to cancel my order before it ships, what do I do?
If you placed an order by mistake or need to make an urgent change, we’ll do our best to help!. Because we process and ship orders very quickly, we can’t guarantee we’ll be able to cancel or modify your order before it leaves our warehouse. Here’s wh
How long does shipping take?
Once your package leaves our fulfillment center, delivery typically takes 3–7 business days to reach its final destination, depending on your location and the carrier. Important Details to Keep in Mind:. Delivery time begins after shipment. The clock
How do I start a return or exchange?
We’re sorry to hear that your product didn’t work for you or arrived damaged—we’ll make the return process as easy as possible. Here’s how to get started:. Visit our Return Center. Enter your order number and the email address used for your purchase.
I didn’t receive a tracking email.
If you didn’t get a tracking email after placing your order, don’t worry — you can still look up your package anytime using our online tracking page. Here’s how:. Go to our Tracking Page. 👉 Visit the Bari Life Tracking Page. Enter your order details
How do I track my package?
We make it simple to follow your order every step of the way. You’ll receive email notifications (and SMS alerts if you’re subscribed) with real-time tracking updates. Here’s what you can expect to receive:. Shipment Created. Sent as soon as your shi
Where do we ship?
We currently ship to:. All U.S. states, including Hawaii and Alaska. Canada. If you have questions about shipping to your location or need help placing an international order, please reach out to our team at [email protected]. We’re happy to assist!
Canada / International Shipping Questions
At Bari Life, our goal is to make our bariatric supplements and nutrition products as accessible as possible. At this time, we ship to the United States and Canada only. We hope to expand to additional countries in the future, but right now, customs
My package hasn’t been delivered. Is it lost?
If you haven’t received your package or believe it may have been misplaced, we’re here to help you track it down. Here’s what you should do:. Check Your Tracking Information:. Log in to your Bari Life account and go to My Account > Orders. Find the o
My order has missing items. What should I do?
We’re sorry that your order arrived incomplete, and we’re here to make it right as quickly as possible. Here’s how to report missing items:. Submit a Support Ticket:Click the purple button in the bottom right-hand corner of your screen to open our cu
What are your shipping and delivery charges?
At Bari Life, we believe shipping should be simple, fair, and transparent. We never use shipping fees to pad profits at your expense. Here’s how it works:. That’s it—no hidden fees, no surprises. If you have any questions about shipping or need help
What carriers do we use?
At Bari Life, we don’t rely on just one carrier. Instead, we partner with a network of trusted shipping providers to ensure your order is delivered both economically and reliably. Our system automatically selects the best available carrier and servic
I’m Having Trouble With My Shipping from Australia or New Zealand. What Should I Do?
If you’re experiencing any issues with your Australia or New Zealand order or shipping, we’re here to help. Please contact us directly:. 📧 Australia: [email protected]📧 New Zealand: [email protected]. Include your order number and a brief desc
Signature Deliveries
Most Bari Life orders do not require a signature upon delivery. However, for your safety and ours, any order over $200 will automatically require a signature when it arrives. This helps ensure that your valuable purchase is delivered securely. If You
My product was damaged in transit, what do I do?
We’re so sorry your order arrived damaged—we know how disappointing that can be. While we don’t have control over shipping carriers and can’t always offer an immediate replacement, we’ll do everything we can to help resolve the issue. Here’s what to
How can I return a damaged or incorrect item?
We’re so sorry your order didn’t arrive as expected. We’ll make it right as quickly as possible!. If you received a damaged package or the wrong item, please follow the steps below so we can resolve the issue promptly. 🧾 Step 1: Document the issue.
What should I do if my package hasn't arrived yet?
We’re sorry to hear your order hasn’t arrived yet. Don’t worry, we’ll help you track it down!. If your package seems delayed or missing, here’s what to do:. 🔍 Step 1: Check your tracking information. Start by reviewing the tracking link included in