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Delivery & Orders Questions

When will my order ship?

We do our best to ship your order as quickly as possible so you can start enjoying your Bari Life products right away. Standard Processing:Orders are processed for shipment within 48 hours (Monday–Friday, excluding holidays). Same-Day Shipping:If you

I need to cancel my order before it ships, what do I do?

If you placed an order by mistake or need to make an urgent change, we’ll do our best to help!. Because we process and ship orders very quickly, we can’t guarantee we’ll be able to cancel or modify your order before it leaves our warehouse. Here’s wh

How long does shipping take?

Once your package leaves our facility, delivery typically takes 5–7 business days to reach its final destination. Important Details to Keep in Mind:. Shipping time starts when your order ships, not the day you place your order. Please allow up to 48

I didn’t receive a tracking email.

If you haven’t received a tracking email, don’t worry—we’re here to help you locate your order. Here’s what to do:. Please email us at [email protected] and include your order number so we can quickly confirm your order was placed and provide you wi

How do I track my package?

Tracking your Bari Life order is easy!. As soon as your order ships, you’ll receive a shipping confirmation email that includes a tracking link. You can click this link anytime to see the status of your delivery. If you place your order by phone, be

Where do we ship?

We currently ship to:. All U.S. states, including Hawaii and Alaska. Canada. If you have questions about shipping to your location or need help placing an international order, please reach out to our team at [email protected]. We’re happy to assist!

Canada / International Shipping Questions

At Bari Life, we are committed to providing you with the best possible service, no matter where you live. If you’re in Canada, here are answers to some of the most common questions to help you place and receive your order smoothly. Yes! We are happy

My package hasn’t been delivered. Is it lost?

If you haven’t received your package or believe it may have been misplaced, we’re here to help you track it down. Here’s what you should do:. Check Your Tracking Information:. Log in to your Bari Life account and go to My Account > Orders. Find the o

My order has missing items. What should I do?

We’re sorry that your order arrived incomplete, and we’re here to make it right as quickly as possible. Here’s how to report missing items:. Submit a Support Ticket:Click the purple button in the bottom right-hand corner of your screen to open our cu

What are your shipping and delivery charges?

At Bari Life, we believe shipping should be simple, fair, and transparent. We never use shipping fees to pad profits at your expense. Here’s how it works:. That’s it—no hidden fees, no surprises. If you have any questions about shipping or need help

What carriers do we use?

Great question!. At Bari Life, we primarily ship orders using USPS and UPS. These trusted carriers have delivered reliably for our customers time and again. If you have a specific preference or special shipping needs, please let us know—we’re always

I’m Having Trouble With My Shipping to Australia or New Zealand. What Should I Do?

If you’re experiencing any issues with your Australia or New Zealand order or shipping, we’re here to help. Please contact us directly:. 📧 Australia: [email protected]📧 New Zealand: [email protected]. Include your order number and a brief desc

I bought the 2 Week Pouch Reset and didn’t receive the eCookbook and the Bariatric Calculators information. What should I do?

We’re sorry this happened—while our email system is very reliable, sometimes things slip through the cracks. Here’s what you can do:. ✅ Check Your Spam or Junk FolderOccasionally, the email with your eCookbook and Bariatric Calculators might end up t

Signature Deliveries

Most Bari Life orders do not require a signature upon delivery. However, for your safety and ours, any order over $200 will automatically require a signature when it arrives. This helps ensure that your valuable purchase is delivered securely. If You

My product was damaged in transit, what do I do?

We’re so sorry your order arrived damaged—we know how disappointing that can be. While we don’t have control over shipping carriers and can’t always offer an immediate replacement, we’ll do everything we can to help resolve the issue. Here’s what to