How do I start a return or exchange?Updated 8 hours ago

We’re sorry to hear that your product didn’t work for you or arrived damaged—we’ll make the return process as easy as possible.

Here’s how to get started:

1. Visit our Return Center

2. Enter your order number and the email address used for your purchase.

3. Follow the on-screen steps to submit your return request.

Once your request is submitted, our Customer Service team will review it.

After Your Return Is Created

• You’ll receive a shipping label.

• Print the label (or use the QR code if provided).

• Pack your items securely in a box and affix the label.

• Drop off the package with the carrier listed on your label.

Refund times vary depending on your bank or payment provider, but we’ll process your refund or exchange as soon as your return arrives and is inspected.

If you have any questions during the process, our team is here to help!