How can I return a damaged or incorrect item?Updated 4 days ago
We’re so sorry your order didn’t arrive as expected. We’ll make it right as quickly as possible!
If you received a damaged package or the wrong item, please follow the steps below so we can resolve the issue promptly.
🧾 Step 1: Document the issue
Take a clear picture of:
The damaged product or packaging, or
The incorrect item you received
These photos help us document and process your request quickly.
🔁 Step 2: Start your return or replacement
Visit our Return Center to begin your return or exchange:
👉 Go to the Bari Life Return Center
Once there:
Enter your order number and email address
Upload your photos
Choose whether you’d like a replacement or a full refund
💚 Step 3: We’ll take care of the rest
After you submit your request, our team will review it and send you confirmation with the next steps. We’ll work quickly to ensure you receive the correct item or your refund.
💡 Tip: Keeping the original packaging until your return is approved helps our team verify the issue and speed up processing.